Privacy Policy
Last Updated: 21 October 2024
CyberChannel Solution Providers (“CCSP”, “we,” “us,” “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you use our IT services and SaaS solutions, as well as your rights regarding this information.
- Information We Collect
We may collect the following types of personal information:
- Contact Information: Name, email address, phone number, and postal address.
- Business Information: Company name, position, and business contact details.
- Technical Information: IP address, browser type, operating system, device type, and usage data related to our website and services.
- Payment Information: Payment details necessary for billing and transactions.
- Customer Support Information: Communications with us, including customer service inquiries.
- How We Use Your Information
We use the personal information we collect for the following purposes:
- To Provide Services: Deliver IT services and software solutions that meet your needs.
- To Process Payments: Manage billing and payments for the services or products you purchase.
- To Improve Our Services: Monitor and improve the performance and user experience of our website and services.
- To Communicate With You: Respond to your inquiries, provide updates on our services, and send important information regarding your account.
- For Legal and Compliance Purposes: Ensure compliance with legal obligations and protect our legal rights.
- How We Share Your Information
We may share your personal information in the following ways:
- Service Providers: We may share your information with trusted third-party providers who assist us in operating our business, such as payment processors, hosting services, or software partners.
- Legal Obligations: We may share your information to comply with legal obligations, such as responding to court orders or government requests.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, we may transfer your information as part of the transaction.
- Use of Third-Party Services and Confidential Agreements
To enhance the quality and functionality of our services, we may engage with trusted third-party service providers to help us deliver, maintain, or improve our IT and SaaS offerings. This can include, but is not limited to, technical support services, infrastructure providers, and software developers.
Additionally, we may share confidential information with third parties under legally binding agreements, such as Non-Disclosure Agreements (NDAs), to ensure the protection of proprietary and sensitive data. These third parties are required to adhere to strict confidentiality obligations and data protection practices that align with our standards and applicable legal requirements.
Rest assured, any third-party engagement or legal extension is conducted with a commitment to safeguarding your data and maintaining the highest standards of confidentiality and security.
- Data Security
We take appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no system is entirely secure, and we cannot guarantee the absolute security of your information.
- Your Rights
You have certain rights regarding your personal information, which may include:
- Access and Rectification: The right to access and correct any inaccuracies in your personal information.
- Deletion: The right to request the deletion of your personal data, subject to legal obligations.
- Opt-Out of Marketing: You can unsubscribe from marketing communications at any time by following the instructions in the communication.
- Third-Party Links
Our website or services may contain links to third-party websites. We are not responsible for the privacy practices of these websites, and we encourage you to review their privacy policies before providing any personal information.
- Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated “Last Updated” date.
- Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
CyberChannel Solution Providers
High Tech Campus 85, Eindhoven, The Netherlands
Info@cyberchannel-solutionproviders.com